Securus Technologies started in 1986 with the aim of connecting the inmates and their loved ones using telephones, email, and video services in the correctional facilities. Their roles include communication, investigative activities that involve data and biometric analysis, offering public safety solutions as well as a quick response to an emergency. They also participate in the monitoring of services. Securus offers their services to over 3,450 law enforcement and correctional centers in North America that have more than 1.2 million inmates. They provide different product payment option in their telephone services that include; direct bill, traditional collect, inmate debit, and advance connect. Securus also offers a secure instant mail service where the loved ones can share the news with the inmates as soon as they happen.
Securus also provide video visitation services. It functions in two ways where a person can schedule an on-site visitation on an earlier date or conduct an at-home visitation with a computer. The on-site visit is almost the same as the regular through-the-glass visit with the only difference being that it is scheduled earlier according to the person’s preferences. The at-home visitation has widely been used in the recent past to connect the incarcerated with their families and friends. This method of communication saves on the travel time, and there are no limitations on the visitation times. It is also a better way for the children to talk with their incarcerated loved ones. For at-home visitations to take place, a person needs to create a Securus online account and have access to the internet. People participate in communication through a PC with a webcam.
Through Securus video visitation, an incarcerated loved one gets involved in everyday activities that their friends or families are taking part. The activities may include their children birthdays, a new pet in the household, a family shopping day, and the various outdoors activities among others. The video visitation aids in helping the inmates feel that they are part of their family day-to-day living. Securus Video Visit app on Google Play and App Store enables communication using an Android or Apple Smartphone in a tablet.
One can hold video chats with a loved from any location and involve them in the soccer tournament that they love most. Therefore, the video visitation has played a vital role in ensuring that the inmates get in touch with the world thus giving them the satisfaction that they need as they serve their sentences in the correctional facilities.